Date of stay: Oct 08, 2011
Accommodation and facilities:
การบริการที่ดี ห้องพักสะอาด แต่เข้าพักในช่วงที่โรงแรมมีการปรับปรุงใหม่ ก็เลยทำให้มีเสียงรบกวนมาก และยังมีกลิ่นสีที่ทาใหม่ัยังไม่จาง แต่โดยรวมก็ถือว่าดีค่ะ
Reservation service:
จะจองโรงแรมกับเวปสวัสดีดอทคอมทุกครั้งค่ะ
Date: Oct 18, 2011
written by: คุณ พรพรรณ ชาญพิทยกิจ
Date of stay: Jul 31, 2011
Accommodation and facilities:
我20/7到泰國,28,29,30訂左呢間Sofitel Centara Grand Bangkok3晚,以曼谷平均700蚊一晚酒店比分,呢間sofitel真係差到無朋友,地點極之唔方便,酒店附近無商店餐廳,不過都情有可原,因自己揀嘅,但服務態度之劣真係曼谷少有,我訂左deluxe room3晚,28號下午一點到front desk check in時,接待我果位職員話房仲未清潔好,要等一小時左右,若唔想等可以每晚加一千泰幣upgrade便可立即有房,我一話唔需要她便即時轉身處理其他事情,我就拖住兩喼行李企在前枱傻吓儍吓.....無奈之下揾張沙發坐低諗住拎部notebook出黎上網打發時間,點之原來大堂並無free wifi,死死氣走去前枱問D職員酒店wifi上網幾錢一日,個職員好好奇咁問番我真係要上一日?我say yes後佢話wifi fee係585泰幣.........................per one hour,一日即係14040泰幣......需唔需要開account?我當堂成個人張大口直哂咁企系到,過左成分鐘先有返反應,然後好有禮咁同佢講暫時無咁嘅需耍,然後慢慢轉身行返去sofa收番埋本notebook,到左第二日,我2點出街去拜四面佛,臨出房著左clean up room果盞燈,到我夜晚10點番到房,房間完全原封不動咁保持出門時環境,水,毛巾,冲涼用品完全無補充,因太累同埋巳經成10點,唔想搞太多野就無打電話落去投訴,跟住一日都係下午1點多出去玩,出門再著左盞clean up燈,到夜晚8點幾返房,今日终於都有幫我執左房,但係發覺個垃圾桶D垃圾仲系到,即時打電話去housekeeping 問佢點解無清理垃圾桶,佢回覆我:because not full !HA~~HA!!!
Reservation service:
very nice!very friendly!booking very easy~~~~~
Date: Aug 04, 2011
written by: Wong Tik San
Date of stay: Jul 25, 2011
Accommodation and facilities:
We booked a club room for three nights (stay 3 and pay for 2). When we arrived at 1 am after a long flight from Australia (4 am our time)the reception decided to allocate us a room. I would have expected them to have all this ready to go when we arrived. We were also offered entry to the club lounge for $1,200 baht each. I explained that we had a club room already but they did not appear to understand. We were too tired to think about it and declined. Room looked like a standard hotel room, certainly not a club room. I asked the porter if this was a club room and he said yes. We then received a phone call from reception, saying they had made a mistake, we already had access to the club lounge in our package! The club lounge was reasonably good, hardly anybody in there though. Girls on the desk appeared more interested in Facebook than the Lounge. I wanted to use my ipad as we were entitled to 30 minutes free wifi. Girl on the desk told me to enter a password and room number. This brought up a charge, and I queried this but she said there would be no charge. I then chose 30 mins from the options. Later on in our stay we found two PCs behind two doors that had been closed during our stay. These were the computers were needed to use, not our own equipment. A tour of the club lounge would have sorted out these issues. On check out I was charged 600 baht for the internet access which we complained about. The duty manager agreed that perhaps this was not clear and removed the charge. We they attempted to charge us 240 baht for Evian water which we did not take from the mini bar. I explained to the reception staff that I have a simple rule in hotels - if I sign for it, I pay for it. If they thought we had taken two bottles of water they should have come to our room during our stay and discussed the matter with us in our room and not in reception. This old age problem with mini bars is tiresome and after all these years a better solution should be found. We also found out that our rooms were not club rooms but standard rooms designated as club rooms . That is a first for me! The club rooms were all being renovated. Some communication in this hotel is lacking and needs to improve otherwise guests are confused. All in all not a good stay, we will go elsewhere in Bangkok next time.
Reservation service:
Date: Aug 03, 2011
written by: Lynne Field
Date of stay: Jul 11, 2011
Accommodation and facilities:
Hotel and rooms are good. The hotel itself is a bit in nowhere. There are no shops/bars in the surrounding area. To the city centre it s a 30min taxi ride. The hotel is renovating almost all areas and the noise level throughout the day is very high. One of the highlights have been the 24h hotel restaurant/cafeteria. We received one of the best Penang curries I ve ever tried - @ 2:00 in the morning.
Reservation service:
Booking was ok, but no mention of the construction site, which is there for 1 year already...
Date: Aug 08, 2011
written by: Joran H.
Date of stay: Jun 17, 2011
Accommodation and facilities:
overall staff was very polite, friendly & efficient throughout my stay at Sofitel. Aside from the uncomfortable & soft pillow, room is very clean with nice deco.
Thumbs up & keep up the good work!
Reservation service:
very efficient..got my confirmation very fast. :)
Date: Jun 20, 2011
written by: Julia JinHin
Date of stay: Jun 15, 2011
Accommodation and facilities:
Would go again if i come back to Bangkok
Reservation service:
Date: Jun 18, 2011
written by: Doris Bowsher
Date of stay: Mar 18, 2011
Accommodation and facilities:
Very nice hotel, room is in modern architecture design and clean. Good food with many selections.
Reservation service:
Super service.
Date: Mar 26, 2011
written by: Thomas Tana Savanapredi
Date of stay: Dec 30, 2010
Accommodation and facilities:
Very good hotel (but the price is so)
Close too all.
I really recommend this hotel.
Reservation service:
Works very good and fast.
Date: Jan 14, 2011
written by: Sten Tomas Sjödin
Date of stay: Apr 24, 2010
Accommodation and facilities:
Very old Hotel Ok for Transit
Reservation service:
Great Service
Date: Apr 26, 2010
written by: Mueller Raoul
Date of stay: Oct 31, 2009
Accommodation and facilities:
well located, close from skytrain and week-end markete. Breakfast is great with dishes from all around the world
need some renovations.
Reservation service:
very well done. No problems
Date: Nov 13, 2009
written by: friess Yannick
Date of stay: Sep 05, 2009
Accommodation and facilities:
Excellent hotel, great city views and nice staff. We stayed at Dynasty floor which ic recommended. Elevators and some areas of the hotel could use some refurbishing. breakfast overall good. Will stay here again
Reservation service:
Excellent and very fast as always.
Date: Sep 07, 2009
written by: Marvin vd Velde
Date of stay: Sep 05, 2009
Accommodation and facilities:
Excellent hotel, great city views and nice staff. We stayed at Dynasty floor which ic recommended. Elevators and some areas of the hotel could use some refurbishing. breakfast overall good. Will stay here again
Reservation service:
Excellent and very fast as always.
Date: Sep 07, 2009
written by: Marvin vd Velde